General conditions of sale
Automatic translation with informative character.
(last edition 06/19/2017)
Object of the service
Paratum has as an object of service the online sale of the products offered in its catalog.
The purchase of products in Paratum implies the acceptance of these conditions of sale, leaving both buyer and seller subject to them. Non-compliance or non-compliance of these conditions by the client will involve the cancellation of your account.
These general conditions of sale have contractual value only in their Spanish version, the publication of them in other languages is purely informative.
If the purchase includes, in addition, the subscription to the Bushmaster Club service, it will imply the acceptance of the particular conditions of said service, detailed in this link.
Paratum is a registered trademark of:
E-Sagitta Trading S.L.U.
N.I.F .: B93455293
C / Trinidad Navarro, 3
29580 Cártama, Málaga, Spain
Registered in the mercantile registry of Málaga, inscription 1, volume 5480, folio 143, sheet 132252
Paratum will keep the service permanently available within the normal operating conditions, not being responsible for service availability cuts for reasons beyond the service itself and reserving the right to make voluntary interruptions for maintenance tasks.
The images of the products presented in Paratum are not contractual but merely indicative, and there may be variations between the image and the product offered. Likewise, the manufacturers and Paratum reserve the right of variation of the specifications of the products, without prior notice, and without obligation to have updated information on the web.
The prices shown on the website include all VAT, and do not include shipping costs.
Orders shipped to the Canary Islands are exempt from VAT, once the customer of this area registers or identifies, the prices will appear without VAT.
The realization of an order to Paratum does not require the creation of a user account, the order can be made as a guest. However, the activation of the user account gives access to website features, promotions and offers that are limited to registered users with a customer account.
Whether the service (purchase of products) is used as a guest or customer account, it is essential to complete the necessary data for the management and delivery of the order prior to the completion of the order, using the order form placed at your disposal. The use of this service is limited exclusively to persons over 18 years of age.
The user is responsible for the fact that the registration information used is true and appropriate for the execution of the sale.
The data reported will be recorded in the Paratum database in order to track the orders of customers and, where appropriate, facilitate the use of the features of the online store. Likewise, customers who register and subscribe to the sevice "newsletter" will receive by email commercial information about products, promotions and offers, in a timely manner and, in no case repetitively.
Registration involves the selection of a password that is stored encrypted and to which only the registered user has access. It is your responsibility to maintain said password following the recommended practices of complexity, secrecy and variation. The owner of the site offers the user a tool to recover the password or change it.
The identification of registered users will be made through the email address used for the registration and the password chosen by the user. The notifications made from Paratum to its customers about the evolution of the orders will be directed to that same email, Paratum is not responsible for errors in these communications derived from the nonexistence of the email address used, it is the responsibility of the user to use correct and valid data in your registry.
All the pages in which information is sent between the user and Paratum are protected by an SSL certificate and transmitted with 256-bit encryption, so that data communications are not produced on non-secure channels.
Formalization of orders
Orders must be made using the "shopping cart" tool made available to the user on the Paratum website. However, orders will be accepted by email (email@example.com) or telephone in cases where the use of the cart is not possible due to circumstances.
The execution of telephone orders limits the payment options to Bank Transfer and Cash on delivery.
In case of order by email the user must be registered and request, indicating their data, each of the references that you want to order with the requested quantity, so that they can be introduced in the system by the Paratum staff. The terms of execution of the order may be affected if they are carried out in this way.
Paratum issues, once the order is confirmed, a confirmation email to the email address provided by the customer.
Sales made by Paratum are credited through a simplified invoice document, which lacks CIF. If the client requires the issuance of a VAT commercial invoice, you must request it by email.
Way to pay.
The following forms of payment are accepted:
- Bank transfer: to the formalization of the order the customer will receive an email with the bank details in which to make the transfer or deposit. Once the payment has been received, the merchandise will be shipped. The order will remain in waiting until the confirmation of the transfer for a maximum period of 3 working days, after which it will be canceled, losing the reservation of the merchandise.
- Paypal: by selecting the Paypal payment option, the client can use the secure gateway provided by Paypal to make the payment, either with his Paypal account or with a debit credit card. The merchandise is sent at the time of payment confirmation.
- Payment by credit / debit card: when selecting this option, the payment will be processed through the Servired payment gateway, in which you will have to provide the information required by the bank for the formalization of the order. Paratum does not receive or store any type of card data in this process. The merchandise is sent at the time of payment confirmation.
- Cash on delivery. The payment will be made in cash to the carrier at the moment of the reception of the order by the client and the delivery will be subject to said payment. The payment against reimbursement is limited to the Seur transport agency and to the areas where said agency is operative, and implies a surcharge of 3% on the total amount of the order, with a minimum of 3 euros. Payment on delivery is not allowed for orders over 300 euros.
- Installment Payment. The deferred payment service is provided for E-Sagitta Trading by Payin7 S.L. and the formalization of the payment by means of this modality is a particular agreement between said company and the client that must be accepted independently of the general conditions of Paratum.es.
The delivery period will always be considered from the date of confirmation of the order. The order will not be validated until the payment is received.
Paratum shows on its page the availability or not of each product:
· The text "Available stock" indicates that we have units in our facilities to send immediately.
· Other products allow the sale even if there are no units available in our warehouse, in that case it will indicate the time period (approximate) that we will take to make the shipment (to be added to the delivery period corresponding to the shipping option chosen).
When a product indicates "Exhausted" or "Out of stock", it is not possible to buy it, until the arrival of new units to our facilities. If you need to know the replacement period or wish to reserve the product for the shipment at the time of your arrival, do not hesitate to contact us.
If items with different availability terms are included in an order, the shipment will be subject to the greatest of deadlines, and can not be fragmented into different shipments.
Paratum turns its efforts in that the information on availability and deadlines is real and accurate. However, should there be a problem of availability or deadlines after placing the order, we will consult with the customer to determine if you want an alternative item, the payment of the product or retain the order pending the missing product.
During the order confirmation process, the shipping options available for the selected shipping address are offered.
The shipping cost varies depending on the modality and estimated volumetric weight of the order and is calculated as products are added to the cart, you can see the shipping costs applicable to the first kilo in this link
At the moment of selecting the shipping method, the user will visualize the cost of the same for his order and the delivery time that corresponds to him. Shipping costs are subject to VAT, which will be added to them in the total order.
The shipment will be made to the address and by the modality chosen by the client during the order confirmation process. Any variation in the same one can suppose additional costs of shipment, that will not be covered by the conditions of the order, even if, by promotions, the original order had been sent free. In case of this circumstance, Paratum will inform the customer of the cost of the change of destination or shipping method and the way in which it can be paid.
The option of sending Correos with collection in office does not have delivery at home, the recipient being the one who must go to the post office corresponding to his home to pick up the package. For this you must prove your identity.
Shipments by courier agency are usually delivered the next working day of your departure, throughout the day, courier agencies will be informed of any delivery preference they indicate, although there is no commitment to deliver at any time. certain hours. If you need a specific schedule for guaranteed delivery, please contact us before placing the order, as it may involve additional shipping costs.
> The guarantee of the products offered in Paratum is offered directly by the manufacturers of the same and through the procedures and assistance services that they offer. The manufacturers are solely responsible for the application of the same.
The warranty does not cover defects or damage caused by improper use or handling of the product, or caused by knocks, falls or other accidental causes.
The warranty coverage is limited to the costs of repair or replacement of the product, without including shipping costs that may arise from the application of the same.
Keep the product documentation and the purchase invoice for future claims that you would like to make to the manufacturer.
Returns and refunds
The buyer has a legal period of 14 days to return the purchased goods, if not satisfied with the same, without giving any explanation or clarification about the cause of the return.
To do this, the buyer must send the goods in perfect condition, in its original packaging, with all the documentation that includes it and without having used it. The shipping costs of the returned goods will be charged to the buyer and the payment of the same will be made once received and verified the status of the same, the refund will be made through the same means of payment used in the purchase. Before the delivery of the return, the buyer must contact Paratum.es to agree on the aspects related to it.
Promotions and offers
Paratum may provide promotions, offers and customer loyalty programs at its own discretion, and applying the conditions you wish at any time. The applicable terms and the interruption of the same are at the discretion of Paratum, not being possible the claim of any commercial benefit not available at the time of placing the order although the same had been applied to the customer before.
Paratum is not responsible for any material or personal damage that may arise from the improper use of the materials sold, nor from those that could derive from design or manufacturing defects.
The proper and legal use of the products sold by Paratum.es is the exclusive responsibility of the buyer.
European platform for conflict resolution.
Resolution of online litigation in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: http: //ec.europa. eu / consumers / odr /.
The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers who so wish may submit their claims through of the online dispute resolution platform, in case of not obtaining a satisfactory response from Paratum.